Thursday, August 10, 2017

Mitel to Go Big in CPaaS Market with ShoreTel Acquisition

From Channel Partners:

Watch out Cisco, Vonage and RingCentral: Mitel soon will be poised to take on the communications platform-as-a-service (CPaaS) market equipped with ShoreTel’s Summit platform.

That’s one of the key benefits Mitel will gain from its $430 million acquisition of ShoreTel, said Raul Castanon-Martinez, 451 Research’s senior analyst of enterprise mobility. The acquisition was announced last Thursday.

“[ShoreTel ‘s Summit CPaaS platform] will allow Mitel to catch up with Vonage, which acquired Nexmo last year, and Cisco, which acquired Tropo a few years ago and integrated it into the Spark platform,” he said. “Its expansion into CPaaS will be a significant growth opportunity for Mitel. This is a key trend in the UCaaS space: providing modularity and integration for clients to embed communications services into their applications and services. This will help Mitel catch up with the likes of Cisco, Vonage and RingCentral.”

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