Monday, September 26, 2016
Wednesday, September 21, 2016
Clear, rapid and efficient communications are the foundation of effective public safety operations. Public safety organizations— including 9-1-1 call centers, law enforcement agencies, emergency dispatch services and fire departments—invest heavily in identifying and implementing the best communications technology. Ensuring citizens in need can communicate with dispatch operators, as well as making sure field personnel and dispatchers can communicate with each other, is of paramount concern. But, for public safety organizations, it is also important to maintain a reliable, easily accessible record of these mission-critical communications.
recordings based on pre-defined criteria or conditions set for that folder. Additionally, the MiContact Center Quality Management user interface is intuitively designed to help users quickly locate recordings by conducting a search on a wide variety of specific recording file attributes or by simply locating the recording within a dynamic search folder. The advanced search and retrieval capabilities allow public safety professionals to rapidly search hundreds of thousands of calls, delivering the correct recording or group of recordings in just seconds. In addition to sharing calls in
Monday, September 19, 2016
The Hosted "Hospital"
Where would you prefer to be if you were very ill or seriously injured? Would you rather be in the hospital surrounded by doctors, nurses and testing apparatus or in your basement, closet or attic surrounded by dust, moisture and darkness?
When your telephone system experiences an outage or maintenance issue, when it's time for an upgrade or a new software revision, Hosted Service means that your system is in the data center constantly surrounded by technicians and testing equipment. Upgrades and software revisions happen seamlessly and let's not forget redundancy; your system is in multiple data centers so that in case of an outage you are still in business from another data center without worry.
Wednesday, September 7, 2016
Have your office phones ever been down?
Never again with a Mitel hosted solution through Quality Communications!
A traditional premise based system may seem like a cost effective way to keep control of your phone system. In truth it is riskier, probably more expensive and keeps you from taking advantage of features that make your company and employees more productive, accessible and effective.
Ever Miss A Phone Call Because Your Phone Lines / Carrier Services Were Out?
When your phone lines or Internet service are down you miss calls and are unable to connect to the outside world which for most businesses today is as good as being out of business. Now there’s a solution! With Mitel hosted VoIP from Quality Communications there are no more phone lines to rely on, If your Internet service is down, calls are still answered by your personal Automated Attendant recording and/or automatically routed to your cell phone or any other phone in the world.
Built-in Disaster Recovery
In the event your office experiences a disaster and has to be vacated, take your phones with you. Simply plug your Mitel VoIP phones in anywhere that has Internet service and it’s just like you’re back in the office again. You can have phones at multiple locations such as remote offices, home offices, hotel rooms, etc.
Get New Business Phones and Save Money Too!
Get rid of your expensive phone lines and start saving money today. Keep your phone numbers, switch to Mitel hosted VoIP and get new VoIP phones. One low monthly payment covers it all including local calls, long distance calls to the US and Canada, free on-site installation and training, free software upgrades, and more….It’s that simple.
Service Is Provided 24/7
A staff of technicians will be monitoring, servicing and upgrading your system at multiple data centers 24 hours a day, 7 days a week providing you with the most reliable service possible. If a data center goes down, your service continues seamlessly from one of Mitel’s multiple redundant data centers.
Friday, September 2, 2016
From VOIP Review: