Wednesday, August 31, 2016

QUALITY MAKES THE CASE FOR THE MITEL HOSTED SOLUTION

If you think your company is a good candidate for Voice over IP, an increasingly popular and effective way to save money on your telephony costs, you are probably already familiar with the concept. The benefits of pushing all of your voice, video and teleconferencing through the Internet include cost savings due to falling broadband pricing, ease of access and the ability to operate through an encrypted VPN connection for better security and control.

A hosted phone system takes the premise based equipment out of your computer room, equipment closet, or in the case of smaller organizations, basement, damp storage room or other unsuitable environment, and places it in a data center. In fact it places it in multiple data centers strategically designed to provide redundancy and eliminate failure. The connection between the phone on your desk and the "system" now goes through your broadband connection to the data center, in fact it goes through any Internet connection. Your telephone has an IP address just like your laptop, cellphone or tablet which incidentally are all components on the system, this means that you can unplug the phone from your desk and take it with you anywhere that you can connect to the Internet and plug it in and it operates the same as if it were on your desk.

So now a little about "WHY MITEL":

Mitel powers 2 billion connections every day, Mitel currently supports upwards of 1.6 million subscribers, almost a quarter of all global cloud users and nearly twice the number of their nearest competitor.

With a Mitel hosted solution you are dealing with one provider from end to end. Mitel manufactures the telephones and has 40 years of experience doing so. Mitel manufactures the system that resides in the data centers, Mitel wrote the software, owns and operates multiple data centers strategically located across the country and controls research and development. With other hosted solutions you will find a telephone manufactured by one company connected to a system that was manufactured by another company running software by yet a third party and support contracted out to a data center. That scenario can lead to an awful lot of finger pointing in the event of a problem or service interruption.

Now lets examine the benefits of a hosted solution versus premised based equipment from a service point of view; with premise based equipment the responsibility for maintenance usually falls to your already overworked IT department. The cost of this service must be covered by your organization with a service agreement or risky "time and material" based repairs. When your system is hosted there are technicians in the data center around the clock monitoring, repairing and upgrading the system as necessary.

Also remember that with a premise based system you must purchase "room for expansion" that you will not use for some period of time and when you do use it that will mean it's time for another expansion. With a hosted system you use only what you need and pay for only what you use and that is always the best way to go!

Contact us for more information.....................

Monday, August 29, 2016

CONGRATULATIONS TO MITEL!

CONGRATULATIONS TO MITEL: G2 Crowd, the world’s leading business software review platform, today released the Winter 2016 VoIP SoftwareGridSMreport to help businesses make the best technology decision. Skype, Google Hangouts, Viber and Mitel Unified Communications were named Leaders in the report, receiving strong customer satisfaction scores with a large market presence.

Tuesday, April 9, 2013

Thank you !!!

Quality Communications would like to thank all our customers for their loyalty over the years.
We are really excited to become more interactive with all of you and hope this makes the bond between our company and our customers even stronger.
With over 26 years in the telecommunications industry we have built some really incredible relationships.  Even though we are based in New Jersey we are proud to say that we have spread our services nationwide over those 26 + years.  We feel that we are leaders in the business telephone system world.  Whether it be maintaining systems for our customers or installing the latest and greatest VOIP telephone systems, we always stand by our Quality service.
We would also like to thank NEC and MITEL for all their years of support and helping Quality Communications become what we are today...
With NEC and MITEL always being on the cutting edge of the telecommunications industry, new software updates and system upgrades are very common.  So we implore you to check our site regularly and join our Facebook, Twitter and LinkedIn groups for the latest news from these great companies.
These are exciting times in our ever evolving industry and we hope no one misses out on all the great technology that can help your company grow.
Thanks again to all that have made Quality Communications an institution in the telecommunications industry!
We look forward to our future as well as yours!!

Wednesday, April 3, 2013

Welcome!!!

Welcome to the new website of Quality Communications.  Quality Communications has taken the next step in becoming more interactive with our current and future customers.  In the coming weeks, our website will be offering news and updates on our company as well as our affiliates at NEC and MITEL.  We will be opening an Ebay store for equipment from NEC and MITEL that may no longer be found on the market.  We have become social as well.  Check out the links to our Facebook, Twitter and LinkedIn accounts and watch those sites for updates and some really cool interactive features.  Become a follower or fan of our pages and be able to access special discounts as they become available.  As always we are here for you 24 hours a day, 7days a week.  Quality Communications will always be here to offer the QUALITY service you have come to know over the past 25 + years.  Check out the latest products from NEC, MITEL and other equipment we deal with such as CISCO. On the cutting edge of VOIP Technology you need look no further than Quality Communications..

Thank you and Stay Tuned!!!